This Refund Policy applies to purchases made through the UniGrad Study Abroad website https://unigradstudyabroad.com/.

1. Refund Eligibility

We strive to provide quality services, and your satisfaction is important to us. Refunds may be issued under the following circumstances:

• Service Unavailability: If the service you purchased is not available due to unforeseen circumstances or technical issues, we may issue a refund.

• Cancellation of Service: If you cancel a service within a specified cancellation period, as outlined in the service description, you may be eligible for a refund.

2. How to Request a Refund

To request a refund, please contact our customer support team at [support@unigradstudyabroad.com]. Provide your order details, a brief explanation of the reason for the refund request, and any relevant supporting documentation.

3. Refund Processing

Refunds will be processed within [X] business days of receiving your refund request. The time it takes for the refund to be reflected in your account may vary depending on your payment method.

4. Non-Refundable Items and Services

Certain items and services may be non-refundable. This includes, but is not limited to, digital products, downloadable content, and services rendered.

5. Changes to Refund Policy

We reserve the right to update our Refund Policy at any time. Any changes will be effective immediately upon posting on this page.

6. Contact Information

If you have any questions about this Refund Policy, please contact us at [support@unigradstudyabroad.com].